Primitive 09 / Touch-point timeline

Touch-point timeline

Vertical timeline of every interaction with a customer. Each touch is iconified and tone-coded by kind, and threads can be expanded inline.

Production answer

Touch-point timeline is a reusable Oak Flats Muffler Men UI primitive with documented states, accessibility expectations, theme behavior, and implementation evidence.

Primary CTAReview Touch-point timeline states
Generative search brief

Touch-point timeline: Vertical timeline of every interaction with a customer. Each touch is iconified and tone-coded by kind, and threads can be expanded inline.

Mick Davis — last 10 days
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  3. SMS

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  6. Email

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    Instagram DM — first contact

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