Trigger / condition / action flow card with an on-off switch and the recent run history rendered as status chips. Used for Hermes-driven automations like quote chase, after-hours triage and refund-guard.
Automation rule card is a reusable Oak Flats Muffler Men UI primitive with documented states, accessibility expectations, theme behavior, and implementation evidence.
Automation rule card: Trigger / condition / action flow card with an on-off switch and the recent run history rendered as status chips. Used for Hermes-driven automations like quote chase, after-hours triage and refund-guard.
Quote sent · no reply within 48h
Quote total ≥ $500 AUD · customer not on Do-Not-Contact
Send SMS via Hermes with quote refresher + Bay 2 slot offer
New chat arrives · workshop closed
Channel is not phone · message not flagged as urgent
Reply with hours + offer to book first available slot
Hermes proposes refund.process
Refund amount > $200 AUD
Pause · route to manager queue with full transcript