Oak Flats UI Primitives Catalogue

A versioned prompt template card — body with token-coloured placeholders, suite of test cases, win-rate versus the previous version and a trend sparkline so the team can see whether a change is moving the needle.

State A · quote acknowledgement · v2.1 winning

Sales · tpl_quote_ack

Quote acknowledgement · SMS

Cheers {{customer.firstName}} — quote {{quote.reference}} for {{quote.totalAud}} AUD inc GST is yours for 14 days.

If you'd like to lock in Bay 2 while parts are still in stock, I can pencil you in for {{slot.label}}. Just say the word.

— Hermes
Oak Flats Mufflermen

Test cases · last suite run · 14:02 AEST

Mentions AUD inc GST
Response must include `inc GST` token.
PASS
Names a Bay 2 slot
Response includes slot.label placeholder substitution.
PASS
Stays under 90 words
Word count ≤ 90 to keep SMS-safe.
PASS
No legal disclaimer dump
No `T&Cs apply` boilerplate.
FAIL

State B · refund explainer · failing suite · 28% win-rate

Compliance · tpl_refund

Refund explainer · email

Hi {{customer.firstName}},

Thanks for the patience. Your refund request for {{refund.amountAud}} AUD is being reviewed. T&Cs apply — we'll be in touch within 48h.

— Hermes

Test cases · last suite run · 14:02 AEST

Confirms AUD total
PASS
Mentions fitter hours
Missing labour breakdown.
FAIL
No legal boilerplate
Includes `T&Cs apply` phrase.
FAIL
Under 100 words
PASS

State C · brand new · no tests yet

Service · tpl_saturday_open

Saturday short-notice booking

Hey {{customer.firstName}} — Bay {{slot.bay}} is open Saturday {{slot.time}}. Want me to lock it in?

Test cases · last suite run · 14:02 AEST