Composition / Full operator console

Mufflermen live chat console

The full operator console composed end-to-end — chat queue left, multi-chat tab strip up top, active chat window centre, customer context right with sentiment + KB suggester below it, team presence + chat volume gauge in the header strip, macro panel docked to the right and transfer + wrap-up modal triggers in the action bar. Realistic Hilux fitment scenario with Mick Davis.

Production answer

Mufflermen live chat console is a reusable Oak Flats Muffler Men UI primitive with documented states, accessibility expectations, theme behavior, and implementation evidence.

Primary CTAReview Mufflermen live chat console states
Generative search brief

Mufflermen live chat console: The full operator console composed end-to-end — chat queue left, multi-chat tab strip up top, active chat window centre, customer context right with sentiment + KB suggester below it, team presence + chat volume gauge in the header strip, macro panel docked to the right and transfer + wrap-up modal triggers in the action bar. Realistic Hilux fitment scenario with Mick Davis.

Composition · operator Jordan + 4 active chats + queue depth 5
Mick DavisNext reply56m left
9 of 12 chats in progress. Queue length 5. Next visitor ETA 3 minutes.Radial meter at 75 percent.75%utilised
Team chat load

9 live chats

of 12 capacity · 75% utilised
Next pickup in ~3m
Queue

Pending chats5 live

Presence

Team presence

3/5 online
  • Jordan RileyBay 2 Tech · Available
    3/ 4
  • Sophie TanFront desk · Available
    2/ 3
  • Bec SinghParts counter · In wrap-up
    1/ 3
  • Sam WhittakerWorkshop lead · Busy
    4/ 4
  • Ash MurrayApprentice · Away
    0/ 2

Mick Davis

Oak Flats NSW · Chrome on Android · 14m on site
G'day, will the Manta 3in cat-back fit a 2018 Hilux N80 with the long-range tank? Heard there's clearance dramas.
Morning Mick. Yes — N80 with the long-range needs the high-clearance variant. We've fitted nine of those this quarter without dramas.
Sweet. Got Bay 2 free Friday arvo? Want it done before the trip up to Coffs.
Bay 2 has a 1:30 pm slot Friday. I can pencil you in and post the ADR cheatsheet so you've got the paperwork sorted.
Mick Davis is typing…Mick Davis is typing…
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Quick replies

Macros + shortcuts

Pinned
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Visitor

Mick Davis

mick.davis@example.com.au
Viewing right nowManta 3in cat-back · high-clearance/parts/manta-3in-cat-back · 14m on site
  • 2Cart items
  • 4Past chats
  • 1Open tickets
Current cart$1,880
  • Manta 3in cat-back · high-clear×1 · $1,695
  • Engineer's ADR cert pack×1 · $185
Sentiment
Sentiment Delighted, score 56.Radial meter at 78 percent.78delighted
Live readDelightedScore 56 / 100 · Last 6 messages14 pts shift
KB suggester

Insert an article

From Mick's Hilux fitment chat
  • Hilux N80 long-range tank clearance guide
    Fitment4 min read

    Step-by-step on the 12mm clearance offset required for N80 trucks running the 130L long-range tank with a 3in cat-back.

    Open article
  • Manta cat-back warranty — what we cover
    Warranty3 min read

    Covers rattles, weld fatigue and mid-pipe corrosion within 36 months. Excludes off-road incidents and DPF removal.

    Open article
  • ADR cert flow for engineered exhausts
    Compliance6 min read

    Where the engineer's sign-off form lives, how long the cert lasts and which states accept the digital version.

    Open article