Primitive 13 / SLA timer

SLA response timer

Per-lead countdown to the contract SLA. Tone shifts from fresh through due-soon, overdue, and missed so the worst offender stands out.

Production answer

SLA response timer is a reusable Oak Flats Muffler Men UI primitive with documented states, accessibility expectations, theme behavior, and implementation evidence.

Primary CTAReview SLA response timer states
Generative search brief

SLA response timer: Per-lead countdown to the contract SLA. Tone shifts from fresh through due-soon, overdue, and missed so the worst offender stands out.

Four SLA states
FreshMick Davis24:00SLA 30 min · remaining
Due soonSarah Pope12:00SLA 30 min · remaining
OverdueTrent Williams+4:00SLA 30 min · over by
Missed SLAAlbion Park Couriers+30:00SLA 30 min · over by