CSAT score card
Average rating in big display type plus a 1-5 star tally. Smiley + star histogram visualises the distribution so the average isn't hiding a fat tail of detractors. Comment excerpt grounds the number in something specific.
CSAT score card is a reusable Oak Flats Muffler Men UI primitive with documented states, accessibility expectations, theme behavior, and implementation evidence.
CSAT score card: Average rating in big display type plus a 1-5 star tally. Smiley + star histogram visualises the distribution so the average isn't hiding a fat tail of detractors. Comment excerpt grounds the number in something specific.
Sarah at Bay 2 walked me through the fitment over SMS. Felt like she actually gave a damn. Booked the install on the spot.
Confirmation SMS didn't arrive until I rang the workshop. Service in the bay was top-notch though.