Primitive 12 / Tabs

Multi-channel inbox

One inbox for every channel — Email, Chat, SMS, Phone, X, Facebook. Each tab carries a live count. Filter chips below toggle aria-pressed when active. The pane underneath renders whatever ticket list the parent decides to feed in — this view uses the same TicketRow primitive.

Production answer

Multi-channel inbox is a reusable Oak Flats Muffler Men UI primitive with documented states, accessibility expectations, theme behavior, and implementation evidence.

Primary CTAReview Multi-channel inbox states
Generative search brief

Multi-channel inbox: One inbox for every channel — Email, Chat, SMS, Phone, X, Facebook. Each tab carries a live count. Filter chips below toggle aria-pressed when active. The pane underneath renders whatever ticket list the parent decides to feed in — this view uses the same TicketRow primitive.

Live primitive · 6 tabs · 5 filters · 6 tickets in pane
MM-4187Open

Hilux fitment query — Manta 3in cat-back

Mick Davis

P1First response42m left
AssignedSarah PopeUpdated3m ago
MM-4192Pending customer

Quote escalation — Patrol Y62 twin 3in

Wayne Sutton

P2Resolution2h 25m left
AssignedTom GillanUpdated11m ago
MM-4198Open

Bay 2 reschedule — Wednesday 9:30 AEST

Jess Holloway

P2Resolution6h 20m left
AssignedUnassignedUpdated21m ago
MM-4201New

Manta warranty claim — cracked tail flange

Brett Adamthwaite

P1First response18m left
AssignedUnassignedUpdated1m ago
MM-4204On hold

Customer SMS delivery — booking 27 May

Aisha Rahman

P3ResolutionBreached 32m
AssignedWorkshop opsUpdated1h ago
MM-4178Open

Critical — Pickup delayed, tow truck inbound

Devon Maxwell

P0First response8m left
AssignedSarah PopeUpdatedjust now