Across web chat, SMS and Messenger today
Torque — live activity & run feed
Watch Torque, your Oak Flats Muffler Men business assistant, work the front desk in real time: every enquiry it answers, every quote it drafts, and every bay booking it pencils in across the Illawarra workshop — with a live run trace, in-progress job board, and the day's running cost.
Torque — live activity & run feed is a reusable Oak Flats Muffler Men UI primitive with documented states, accessibility expectations, theme behavior, and implementation evidence.
Torque — live activity & run feed: Watch Torque, your Oak Flats Muffler Men business assistant, work the front desk in real time: every enquiry it answers, every quote it drafts, and every bay booking it pencils in across the Illawarra workshop — with a live run trace, in-progress job board, and the day's running cost.
Torque is on the tools
Answering customers, pricing exhausts, and holding bays — Oak Flats Muffler Men, Illawarra NSW. Owner sign-off stays with the workshop.
- Conversations today
- 14818%
- Auto-resolved
- 82%4 pts
- Quotes drafted
- 379
- Bookings pencilled
- 22Flat
- Median first reply
- 11s3s faster
Live run trace
What Torque is doing right nowRun · OFM-3417
Conversation with Hilux owner · Dapto · 6 steps- Plan
Read enquiry — 2019 Hilux 2.8L cat-back
Customer wants a louder-but-legal cat-back for a 2019 Hilux 2.8L tow rig. Plan: confirm fitment, quote a 3in mandrel system, offer a Bay 2 slot this week.
08:41:02640ms - Tool call
Parts · search
Matched a 3in aluminised mandrel cat-back with a rear muffler delete option.
{ "vehicle": "Toyota Hilux 2.8L 2019", "sku": "OFM-CB-HILUX-3IN", "stock": "in-stock", "leadTimeDays": 0 }08:41:03880ms - Tool call
Quote · estimate
Parts + 2.5 fitter hours in Bay 2. ADR volume-legal tip noted for the customer.
{ "partsAud": 1180, "labourHours": 2.5, "labourAud": 412.5, "totalAud": 1592.5, "note": "stays under ADR drive-by limit" }08:41:051.24s - Reflection
Check tow-rig wording
Reworded the recommendation so it reads honestly for a daily tow vehicle — flagged the resonator keeps drone down on the highway.
08:41:07520ms - Tool call
Bookings · create
Offered Thursday 9:00am in Bay 2 — honours the hoist tooling for the Hilux.
{ "bay": "Bay 2", "slot": "Thu 9:00am", "durationHours": 3, "held": true }08:41:08— - Response
Draft reply to customer
Awaiting the booking hold before sending the quote + slot to the customer.
——
In-progress work
Jobs Torque is shepherding- ENQ-101
Hilux 2.8L cat-back
Quote + Bay 2 slot sent
cat-backtow rig - ENQ-104
BA Falcon resonator delete
Waiting on go-ahead
resonator
- JOB-088
Ranger DPF-back fit
Bay 3 · on the hoist
DPF-backstainless - JOB-090
Commodore muffler swap
Bay 1 · parts on bench
muffler
- JOB-077
Twin 2.5in fabrication
Custom quote drafted
fabricationcustom
- JOB-061
Territory exhaust health check
Passed · invoiced
servicing - JOB-064
Navara mid-pipe weld
Welded · road-tested
fabrication
Activity feed
This morningBooked a Commodore muffler swap into Bay 1
Confirmed Friday 11:30am for a VE Commodore rear muffler replacement. Reminder SMS scheduled.
Quoted a Ranger DPF-back system
Drafted a $2,140 quote for a 2021 Ranger 2.0L Bi-Turbo DPF-back. Sent to the owner to review before release.
Flagged a custom twin-system fabrication enquiry
Held a hand-built twin 2.5in stainless request for Daz — needs a workshop measure-up before pricing.
Answered an opening-hours question
Confirmed Saturday morning hours and the Oak Flats address for a customer driving down from Wollongong.
Escalated a warranty dispute
A customer questioned a weld repair under warranty. Routed to Daz with the full job history attached.
Sent a service reminder run
Nudged 14 regulars due for an exhaust health check before the long weekend road trips.
Token budget · Today
Burn rate per hour · projected end-of-dayOne server-rendered screen composed entirely from existing primitives — run timeline, activity feed, kanban, live counter, metric strip, status badges and the cost/budget panel. Realistic Oak Flats Muffler Men demo data; light + dark, responsive, and accessible end to end.