Primitive 02 / Thread view

Conversation thread view

The central viewer for a single conversation. Inbound bubbles sit left, outbound (team) bubbles sit right with a teal tint. The channel context tag stays visible in the header — and individual messages can flag a cross-channel hop (e.g. a customer who started on Instagram and continued on SMS).

Production answer

Conversation thread view is a reusable Oak Flats Muffler Men UI primitive with documented states, accessibility expectations, theme behavior, and implementation evidence.

Primary CTAReview Conversation thread view states
Generative search brief

Conversation thread view: The central viewer for a single conversation. Inbound bubbles sit left, outbound (team) bubbles sit right with a teal tint. The channel context tag stays visible in the header — and individual messages can flag a cross-channel hop (e.g. a customer who started on Instagram and continued on SMS).

SMS · Mick D. · DPF question
SMS

DPF clean question — Hilux

Mick D.· +61 412 803 277
  1. Mick D.

    Hey team, is it worth doing a full DPF clean before the long-range trip up to Coffs next month?

  2. Tim Whitaker

    Morning Mick — if the diff drop is still factory and you're towing the van, a DPF clean now will save you a regen mid-trip. We can book Bay 2 Thursday arvo if that suits.

    Read
  3. Mick D.

    Sweet, Thursday arvo works. Also — same trip I'll be on the long-range tank so I need the high-clearance variant. Will the 3in cat-back still bolt up?

  4. Tim Whitaker

    Yep, the Manta high-clear N80 kit is the one. I'll pencil you in Thursday 1:30pm + grab the kit off the shelf so it's ready.

    Delivered
Facebook · Karen W. · 3rd reschedule, flagged upset
Facebook

Quote follow-up — VF Commodore

Karen W.· messenger · Karen Walters
  1. Karen W.

    This is the third time you've shifted the date. The wedding's on Saturday — am I getting the VF back or do I need to call my brother in law's shop?

  2. Karen W.

    And if the answer's no, I want the quote honoured at the original price — you can post it.

  3. Mia Rourke

    Karen — totally hear you and we have dropped the ball. Sam is hands on it now, you'll have the VF back Friday before 4pm and the original quote is locked. I'll DM you a calendar invite + the engineer's cert in the next 10 minutes.

    Delivered