Article browser grid
Filterable article grid keyed by surface — Operator Manual, Trade Account API, Pricing Engine, Hermes Chat — with read-time and difficulty badges baked into each tile.
Article browser grid is a reusable Oak Flats Muffler Men UI primitive with documented states, accessibility expectations, theme behavior, and implementation evidence.
Article browser grid: Filterable article grid keyed by surface — Operator Manual, Trade Account API, Pricing Engine, Hermes Chat — with read-time and difficulty badges baked into each tile.
Anchors the docs landing page. Counter staff hit the filter chip for the surface they are on right now and scan by read-time.
Opening a shift on the workshop floor
Pre-shift checklist that covers hoist safety, bay clearance, and tool calibration before the first job is signed in.
Handing a job to the bay supervisor
Two-minute handoff protocol — what the supervisor must read aloud, what the customer must sign, what gets logged.
Reporting a near-miss incident
Triage matrix, photo evidence checklist, and the WorkSafe NSW form that auto-files within 60 minutes.
Issuing a trade account API token
Per-supplier scoped tokens, rotation cadence, and the 90-day audit log every supplier portal honours.
Subscribing to the live stock sync stream
Server-Sent Events stream that publishes Magnaflow stock deltas every 30 seconds for the active warehouse.
Configuring the 28% margin floor
Floor enforcement, override audit trail, and the director sign-off webhook that the bay terminal calls home with.
Stacking quarterly supplier rebates
Magnaflow ANZ + Pacemaker rebate stacking, the supplier ledger settlement, and the 14-day clearing window.
Hermes after-hours fallback playbook
What the chat agent says when the workshop is closed, when it escalates to phone, and what it never promises.