Workshop ops primitives
Operational CRM family for Oak Flats Mufflermen — service tickets, bay scheduling, mechanic shifts, parts pulls, customer 360, SMS, quote builder, inspections, dyno cards, payments, NSW pink-slips, recall outreach, loyalty stamps, and the per-vehicle health tile. Visual references only — no real CRM wired.
Workshop ops primitives is a reusable Oak Flats Muffler Men UI primitive with documented states, accessibility expectations, theme behavior, and implementation evidence.
Workshop ops primitives: Operational CRM family for Oak Flats Mufflermen — service tickets, bay scheduling, mechanic shifts, parts pulls, customer 360, SMS, quote builder, inspections, dyno cards, payments, NSW pink-slips, recall outreach, loyalty stamps, and the per-vehicle health tile. Visual references only — no real CRM wired.
Service ticket card
Work order with VIN, customer, vehicle, services checklist, status, mechanic, ETA.
Bay scheduler
Day × bay grid with draggable bookings, bay status (free, in-use, dirty, blocked).
Mechanic shift timeline
Staff × hour grid with shift blocks, breaks, training, sick-leave chips.
Parts pull list
Required parts checklist with in-stock / back-order badges and bin location.
Customer 360 card
Profile, vehicles in garage, lifetime value, visits, and the comms timeline.
SMS conversation thread
Workshop SMS thread with quick-reply templates and AU-style character count.
Quote builder row
Quote line item — parts, labour, fee — with markup, GST, and the grand total.
Vehicle inspection checklist
Body, tyres, brakes, exhaust, and electrical inspection panel with pass / warn / fail.
Dyno run card
Dyno result — power & torque curves before vs after, peak kW, peak Nm, peak rpm.
Payment collection card
Payment status with Stripe / Square / Tyro / cash selector and the refund button.
Roadworthy cert card
Pink-slip / blue-slip / safety-check status with NSW RTA eSafety verification.
Recall notice row
Manufacturer recall hit row — severity, affected fleet, reach %, reach-out CTA.
Loyalty stamp card
Visual stamp grid with current / total and the reward-unlocked badge.
Vehicle health tile
Last service date, days-until-next countdown, oil / brake / tyre dial trio.
Full workshop
Live workshop floor cockpit — all 14 ops primitives composed into one surface.